Polycom CCX 400 Wired IP Phone Handset IPS Black

SKU : 2200-49700-025
Brand : Poly
Availablity : on order
On Order items usually have to be ordered in and may take bit longer to get them delivered from our Seven Hills, NSW warehouse
Size: 5" color LCD, Aspect Ratio: 9:16, Keyboard: On-screen virtual, Power: IEEE 802.3af, Warranty: 01 Year, 2200-49700-025.
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Product Description

Manufacture # Poly | Model # 2200-49700-025


CCX 400 is the super-accessible model in our “next-generation” CCX family of phones. Not only is it a breeze to use, it even blocks out background noise to keep your conversations on track. With a 5-inch color touch screen, legendary Poly sound quality, and Android 9-powered performance, you won’t believe it’s our entry-level phone.



  • Simple touch-access to contacts, meetings and voicemails-so users can get right to work.
  • Hear every nuance with award-winning Poly audio technology
  • Headset options suit workers’ style with many ways to connect (USB, RJ9 and EHS ports)
  • Fast, responsive scrolling, Dark UI option
  • Full duplex performance you can count on
  • Message waiting indicator lets you know you when have a voicemail



  • Size: 5" color LCD
  • Aspect Ratio: 9:16
  • Keyboard: On-screen virtual
  • Power: IEEE 802.3af


Manufacturer Warranty: 01 Year Limited Warranty

Technical Specifications

User Interface Features Gesture-based, multitouch-capable capacitive touch screen
5-inch color LCD (720 x 1280 pixel)
9:16 aspect ratio
Screen saver
On-screen virtual keyboard
Voicemail support
Adjustable base height
One USB type-A port (2.0 compliant) for media and storage applications
Unicode UTF-8 character support
Adjustable font size selection (regular, medium, large)
Normal and dark mode
Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
Audio Features Poly HD Voice technology delivers lifelike voice quality for each audio path; handset, hands-free speakerphone, and optional headset
Poly Acoustic Clarity technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Frequency response-150 Hz-7 kHz for handset, optional headset and handsfree speakerphone modes
Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low-delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
OPUS support
Headset And Handset Compatibility Dedicated RJ-9 headset port
Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
Compliant with ADA Section 508 Subpart B
1194.23 (all)
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
Compatible with commercially-available TTY adapter equipment
USB headset support
Network And Provisioning SIP protocol support
IETF SIP (RFC 3261 and companion RFCs)
Two-port gigabit Ethernet switch
Wi-Fi network connectivity 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20), 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40)
10/100/1000Base-TX across LAN and PC ports
Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
Manual or dynamic host configuration protocol (DHCP) network setup
Time and date synchronization using SNTP
FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments
Provisioning and call server redundancy supported1
QoS Support—IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS, and DHCP
VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery - Network address translation support for static configuration and “keep-alive”
SIP signaling
RTCP and RTP support
Event logging
Hardware diagnostics
Status and statistics reporting
IPv4 and IPv6
Security 802.1X authentication and EAPOL Media encryption via SRTP
Transport layer security (TLS)
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for boot server address
HTTPS secure provisioning
Support for signed software executables
Power Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max)
External Universal AC/DC Adapter (optional) 5 VDC @ 3 A (15 W)
Energy Star rated
Regulatory Approvals Australia RCM
Canada ICES and NRTLc
Eurasian Customs Union EAC
Indonesia SDPPI
Japan VCCI
Mexico NYCE
NZ Telepermit
Saudi Arabia CITC
South Africa ICASA
South Korea KC
Planned compliance
Operating System Android 9
Safety UL 62368-1
CAN/CSA C22.2 No. 62368-1-14
EN 62368-1
IEC 60950-1 & IEC 62368-1
AS/NZS 62368-1
EMC FCC Part 15 Class B
ICES-003 Class B
EN 55032 Class B
EN 55024
CISPR32 Class B
VCCI Class B
Operating Conditions Temperature: 0 to 40 °C (+32 to 104 °F)
Relative humidity: 5% to 95%, noncondensing
Storage Temperature

-40 to + 70 °C (-40 to + 160 °F)

CCX 400 Business Media Phone Comes with Console
Handset with handset cord
Network (LAN) cable-CAT-5E
Desk Stand
Setup Sheet
Size 18.1 cm x 21.5 cm x 5.0 cm WxHxD
7.1 in x 8.5 in x 2.0 in WxHxD
Weight Unit weight: 1.043 kg (2.23 lbs)
Master Carton Quantity Ten (10)

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