LENOVO Thinkcentre 1yr Onsite- Extension To 3yr 5WS0D80967

Description

Manufacture # Lenovo | Model # 5WS0D80967

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.

Features:

• Minimizing unplanned maintenance expenses reduces operating expenses 
• Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides   
• Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)   
• Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days   
• Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly.

Overview:

• Service Included: Parts and labor
• Location: On-site
• Full Contract Period: 3 years (from original purchase date of the equipment)
• Covered Configurations: System with 1 year on-site warranty

Manufacturer Warranty: 03 Years Limited Warranty