Warranty

• Remote problem diagnosis and telephone support
• Prepaid shipment to HP repair center
• 3-5 business day offsite repair

Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup.

• Next Business Day Support
• Onsite Hardware Support
• Remote Problem Diagnosis and Support
• Replacement Parts and Materials Included

The 3-Year Next Business Day Onsite & Defective Media Retention Service from HP for Notebooks only, provides remote assistance and onsite support for your covered hardware, helping you improve product uptime. You have the flexibility to choose between different service-level options.

• Remote problem diagnosis and support
• Next business day[1] onsite hardware support
• Replacement parts and materials included
• Formal escalation procedures and management

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service, and vastly improve your product uptime.

• Remote problem diagnosis and telephone or chat support
• Replacements parts and materials
• Prepaid shipment to HP repair center

Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included.